eSaude Communication Tools
The following tools are used by the eSaude community for communication.

Helpdesk

For issues effecting your installations at health facilities, please email helpdesk@esaude.org with the following information:

  • Your name and organization
  • Health facility or installation that is having issues
  • Description of Issue
  • Include the Server Operating System version
  • Java version
  • Tomcat version
  • MySQL version
  • OpenMRS platform version
  • Description.
  • What you’ve done to try and solve the issue (if anything - it’s okay if you haven’t tried anything though as well)

Slack

ℹ️ Note that you can sign up for an account at https://esaude.slack.com if you have an @uw.edu, @strathmore.edu, @fgh.org.mz, @pedaids.org, @ucsf.edu, @ucglobalprograms.org, @columbia.org.mz, @fhi360.org, @ccsaude.org.mz, @cdc.gov, @arielglaser.org.mz, @vanderbilt.edu, @openmrs.org, @intellisoftkenya.com, @ampath.or.ke or @jembi.org email address, without having to make a request.

The eSaude community uses Slack for day to day chatting. Our Slack URL is https://esaude.slack.com and anyone is welcome to join us. Just email ops@esaude.org using the subject Slack Account Request to request an invite.

StandUps and UberConference

We use UberConference for our team meetings. To access the eSaude UberConference line, visit https://www.uberconference.com/esaude. Our current call schedule is:

  • Mondays: 4pm Maputo Time (UTC+2) (convert)
  • Thursdays: 5pm Maputo Time (UTC+2) (convert)

Meeting notes: +eSaude SCRUM Notes 

Skype

In the past we have used Skype for team meetings, but we now prefer UberConference.

Mailing List

The community uses a public mailing list (subscribe). Everyone interested in participating in the community should sign up and feel free to contribute to discussions using their language of choice.

Trello

Discussions about specific work items sometimes happen on card comments in the eSaude Trello organisation. If you are interested in specific technical work items, you are welcome to participate. To get added to the Trello team, send an email to ops@esaude.org with the subject Trello Team Add Request. Please include your Trello username in the email body.

GitHub

The technical team often discusses code contributions on GitHub pull requests. All code is open source and anyone can participate in these discussions.

Documentation

Since our docs are editable by anyone, they are another way we communicate with each other. See the eSaude Documentation Index for a list of pages you can edit. Also feel free to create new pages as required.