This diagram summarises a possible process to develop community communication and collaboration platforms, which we are exploring in several London localities. The core of the process is participatory mapping to create geographic and network maps of the local Social ecosystemsincluding the Social infrastructureof places, organisations and groups and activities.
Maps provide the means to profile the area and identify assets that may support projects and activities. Associated communication systems support conversations and storytelling, and provide tools for community organisers and anyone else wishing to use the system.
The process broadly works from left to right - but will not be linear. We've shown one feedback loop around outcomes(which will depend on the purpose of programme ... enhancing social connections, wellbeing etc).
The community platform model is part of our Networked Citywork to design support systems for civil society, which we are calling civic operating systems. We are also working with four London equalities networks on systems that will enhance their scope for collaboration and campaigning.
At present we are focussed on research and mapping processes, and discussing options for communication systems and how they might be used in community organising.
We will also introduce to the process the idea of a social action and discovery app, which we are developing with Outlandishand Coders and Founders. This would allow activists, community organisers and connectors to identify opportunity for action, and suggest more.
The development process