Thank you for participating in this research study today. My name is _________, and I’m a product designer @ ChowNow. I’ll be walking you through this session.
So as you probably know we’re testing a prototype that we’re working on to see what it’s like for people to actually use it. Also we’re trying to get a better understanding about your experience as an online diner.Â
A prototype means not everything will be fully functional, but feel free to treat it as if it was. Also note that all numbers, labels, info etc. is likely dummy data and for demo purposes only.
We’re going to run through some scenarios and I’ll be asking you some questions. I want to make it clear that we are testing the design, not you. You can’t do anything wrong. So you don’t have to worry about making mistakes.
We want to hear exactly what you think, so don’t worry about hurting our feelings. We want to improve it so we need your honest thoughts.
As we go along, I’m going to ask you to think out loud. Tell me whats going on in your mind.
đź“śMenu
Let’s say you’re hungry and want to order lunch from the restaurant H Cafe and you’re going to pick it up. You went to their website and clicked the“Order Now” button and takes you to this screen.
Test Date:Â
Participant Name:
OD Version:Â
👩‍🏫 Pre-task questions
👩‍🏫 Qualitative questions
👩‍🔬 Intro
đź“ś Menu