​​Build Tool Test Script

​​First Impressions

  • ​​Have you ever used a build tool on a car website?
  • ​​What is going through your mind as you look at this?
  • ​​What is this for?
  • ​​What can you do here?
  • ​​If no — how about another website
  • ​​How does this compare to other build tools you’ve seen
  • ​​What can you do here?
  • ​​What is this for?
  • ​​Do you have any questions right now?
  • ​​Why would someone use this?
  • ​​How do you think this is going to help you?
  • ​​What is the first thing you would do?

​​Task-Focused

  • ​​If you wanted to begin your build, what would you do?
  • ​​What would you expect to happen?
  • ​​What parts of this were the most/least important for you?
  • ​​Was there anything surprising or unexpected?
  • ​​Is there anything that was particularly difficult/easy about the process
  • ​​On a scale of 1–5, how intuitive/useful was this?

​​Summary

  • ​​What might keep people from using this?
  • ​​Was there anything missing from the process or was everything there that you expected
  • ​​Does this feel like it was designed for you?
  • ​​Is anything missing?
  • ​​What adjectives would you use to describe this?
  • ​​On a scale of 1–5, how likely or unlikely would you be to recommend this to a friend?
  • ​​Since this isn’t finished, what would you like to see in the final version?
​​