Privacy Policy
Privacy Policy
8billionideas, a company registered in England and Wales (No.12934087 with a registered office at: Suite 1, Claremont House, 22-24 Claremont Road, Surbiton, KT6 4QU, herein referred to as “8billionideas” or “we” have created this privacy statement (“Statement”) in order to demonstrate our firm commitment to the privacy of the details that you provide to us when using this website, as the data controller for the purposes of the GDPR (General Data Protection Regulations EU 2016/679) and related UK legislation.

Unless otherwise indicated all definitions in the Terms and Conditions policy shall apply to this Statement. In this Statement, references to “you” and “your” are references to the User of i.e. www.8billionideas.com (the “Site”) regardless of whether you are an Adult or a Student or other user. It applies to information we collect about Users of our Site and amongst other things, this Statement describes what personally identifiable information “Personal Information” we collect from you, how and when it is used, how we protect it and who has access to it. This Statement incorporates our Cookie Policy the Terms and Conditions Policy by this reference.

1.0 THIS POLICY
This Policy explains our processing of your personal data and your rights according to EU General Data Protection Regulation and UK data protection legislation. We reserve the right to modify this Statement at any time without notice by posting the changes on this page.
2.1 WHAT INFORMATION IS COLLECTED?
a. Personal information you give us that is necessary for the use of the 8billionideas Site
8billionideas processes personal data as a necessary part of entering into and performing our contract with you, which is governed by our Terms and Conditions. As part of the process of using the Site and the Services, we require you to give us certain Personal Information which we need to provide our Service. Without this information we may not be able to fulfil our contract with you. This information includes:
  • Account information: to enable us to create an account for you on the Site. Depending on whether you register as a parent or student, this information can include your name, email, telephone number, postal address, and date of birth.
  • Communication history: to enable communication with other users of the website and with the 8billionideas team, we store details about your communication history including user messages, requests you have made, and your interactions with the 8billionideas team (including call recordings).
  • Promotions you redeemed: we record details of referral codes shared, redeemed and other promotions you interact with to be able to apply rewards to your account.
b. Information we automatically collect from your use of the 8billionideas Site
We collect some information from all users of the 8billionideas site regardless of whether you are registered with us as an Adult or Student, to fulfil our contract with users and to enable our legitimate interests in providing the 8billionideas site and services.
  • Automatically tracked information includes: Cookie information, your IP address, details of the device you use to access the Site, the pages you visit and the actions taken, the times and dates of actions you take on our website, your interactions with our email, text and in-app messages, the source of your visit and/or previous webpage before visiting our Site, and your page response times.
c. Information we collect from third parties
  • Student profile details: if you register for 8billionideas as a Student through our Schools Programme, your parent will receive sign up details from the school and an Adult will provide student details. Your facilitator/mentor from 8billionideas may share feedback on your progress with your Adult and your other facilitators/mentors on 8billionideas to help tailor your learning.
  • Your reviews from other 8billionideas users: users on 8billionideas can rate facilitators after courses, this information may be displayed on their public profile.
  • Other sources: we reserve the right, where permitted by law, to collect and use information on you from third party providers.
d. Financial information
When you book Services via the Site as our Client, we will pass your Financial or Personal Information to those third parties necessary to process your transactions with us, such as credit card companies and banks.
The legal basis under GDPR by which we are permitted to process this information in this way is that it is necessary for the performance of a contract to which you are a party, or to take steps prior to entering into a contract with you or where we need to comply with a legal obligation.
This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share Financial Information with third parties without your prior consent.
2.2 HOW IS THE INFORMATION USED?
The Site asks you to provide various types of Personal Information to enhance the quality of the Services we can provide to you and the more accurate the information you provide, the better we are able to respond to your requirements.
Any Personal Information that is held with 8billionideas shall be retained in accordance with  GDPR. 8billionideas is the data controller in respect of all of the Personal Information which 8billionideas collects and receives about you when you use the 8billionideas Services.
a. Data processing to provide and improve the 8billionideas Site and Services
We use your information primarily to fulfil our contract to provide you with the Services that you request, and related services (this includes providing this Site, website administration and security). We run the following processes to fulfil our contract with you:
  • Enabling you to access the Site and create an account
  • Enabling facilitators/mentors to create their profile on the Site
  • Enabling you to communicate with facilitators/mentors, and receive updates from 8billionideas about your account
  • Enabling bookings and conversations between Student and Mentors
  • Providing recordings
  • Enabling payments
  • Providing support for Adults and Students

We also use your information to support our legitimate interests in developing the Site and the Services. These processes include:
  • To aid the technical administration of the Site
  • To ensure quality of service
  • To better understand how the Site is functioning for Users to inform our product development
  • To draw conclusions upon demographic information
  • Preventing fraud, spam and abusive or inappropriate behaviour
  • Fulfilling our safeguarding and legal obligations

You acknowledge that your Personal Information may be used by 8billionideas to contact you by post, phone or by electronic mail when necessary in connection with the Services requested by you on the Site.

b. Data processing to provide, tailor and improve our marketing activities
We also use your information to support our legitimate interests in marketing our Site and the Services. These processes include: