Planner happiness survey 2020 notes

Positive


Clear overview
  • Teachers think the planner provides a clear overview (NO 44) (NL 15) = 59

Easy to use
  • Teachers think the planner is easy to use (NO 8) (NL 1) (US 46) = 55

Everything in one place
  • Teachers seem to appreciate that the planner allows them to gather everything in one place, especially resources/activities and learning objectives (NO 10) (US 8) = 18.  

Integration with calendar
  • Teachers also like that the planner is connected to the calendar (NO 7).

Negative

1 Cumbersome
  • In general, teachers feel the planner involves too many clicks, options and settings. It’s overly complicated in their view. 
  • Teachers think itslearning is difficult and unintuitive to use (NO 14) (US 18) (NL 10) = 42
  • Teachers find it cumbersome to set up plans from scratch (NO 2)
  • Total: 44

2 Resources/Activities
  • In general, teachers want to reduce the steps necessary to add files to the Planner. Teachers found adding, editing and changing the order of resources difficult (US 6) (NO 6) = 12
  • Teachers expressed a wish that they could simply enter text in the “Resources and activites” column, instead of going through the longer process of uploading content (US 3).
  • Teachers find it cumbersome to upload content (NO 1)
  • Teachers want links to appear in the Add menu (NO 3)
  • Teachers want to drag and drop files from their computer (NO 1)
  • Teachers want to create activities from the Planner (NO 1)
  • Teachers want to decide what options should be in the menu (US 1). 
  • Teachers want auto-creation of plan folders to be optional (NO 4) (US 1) = 5. They are not aware of this setting.  
  • Teachers think the way files are added to resources from the Planner is chaotic (NO 2) (US 1) = 3. 
  • Total: 30

3 Sorting
  • Teachers get confused when we automatically sort by upcoming and previous plans (NO 6).
  • Teachers want plans to automatically sort by date (NO 5) (US 5) = 10
  • Teachers want a new plan to be added on top (NO 3) (NL 1) (US 5) = 9. This was also echoed in our usability test with other teachers. 
  • Issues with non-chronological ordering of plans has been discovered multiple times and a solution to make the order chronological by default in the backlog for the UX Panda team.
  • Total: 25

4 Copy
  • Teachers want it to be easier to copy elements (NO 4) (NL 5) (US 11) = 20
  • Particularly they want to easier copy a plan to one or more courses. 
  • They also want to copy a plan on the same page. 
  • Teachers complain that files in plans disappear or don’t work (NO 2) (NL 1) = 3. Bug?
  • UX Panda team backlog.
  • Total: 23