What is the problem?
Have you ever attended a meeting where there are a is a lot of misunderstandings between people  resulting into the meeting descending into 
  • endless arguments that go nowhere 
  • bad meeting outcomes, 
  • confusion, 
  • bad meeting environments, 
  • unproductive time spent in meetings etc.
What is the solution?
Use VISUAL THINKING and COMPLEXITY MANAGEMENT techniques to quickly establish common understanding between meeting participants in an efficient and effective manner.
What is the expected impact?
  • Reduction in conflict 
  • Better working environment 
  • Increased productivity 
What is the recommendation?
Establish a set of visual frameworks and session plans that staff can use to help facilitate their sessions 


In an increasingly complex world the ability to convey and communicate complex idea’s in a simple way is becoming increasingly critical. The traditional talking meeting and text writing approaches are becoming increasingly problematic because of this increase in complexity. In evolutionary terms these are “low bandwidth” approaches to communication. 
To cope with this increasing complexity, we implement a higher bandwidth approach to communication by using a set of Visual Thinking approaches to structure discussions and transmit ideas. Doing this increases the level of bandwidth of information that is sent and received between participants. We’ve found out that ideas are communicated more clearly with this approach in a much shorter timeframe than talk and text. The reason why this is so is because…
The result is that it’s easier to get meeting participants ALIGNED
compared to the traditional meeting approaches. Different people interpret what is said differently but not what is drawn visually 

So by using the VISUAL THINKING approach we get better
...amongst staff when we
However to do this we need to
Luckily we’ve built a library of VISUAL THINKING templates and methods over the years at FFA.


Workshop Templates and Session Plans

Google Classroom Course

A set of multi-disciplinary frameworks to help teams think clearly about how they do things, how they think about things and how they measure things. It lets teams get to get to the root cause of problems much quicker and lets them combine and synthesize their problem solving abilities to come up with better solutions. It focuses on building a shared understanding and language with people from other disciplines so that project teams are much better at communicating and collaboration across disciplines.

Video Explanations

An example Visual Thinking Board