Onboarding Plans - NAME (Copy)
First day: DATE - starting remotely/from Boston/Boulder
DATES in Boston

  • new hire’s trello board [link]

Mon, July 29

location

Tues, July 30

location

Weds, July 31

location

Thurs, Aug 1

location

Fri, Aug 2

location
Meetings:
  • Trello/Slab walk through w/ Rachel (booked for 12:30 pm ET / 9:30 am PT)

Meetings:

Meetings:

Meetings:
Meetings:
Team-specific:
  •  Read through Design 101 doc
Team-specific:
  • Get computer set up 
Team-specific:
  • Get to know the Help Scout product as much as you can!
Team-specific:
Team-specific:





Mon, Aug 5

location

Tues, Aug 6

location

Weds, Aug 7

location

Thurs, Aug 8

location

Fri, Aug 9

location
Support Onboarding:
Self-serve in Trello board
Support Onboarding:
Self-serve in Trello board
Support Onboarding:
Self-serve in Trello board
Support Onboarding:
Main mailbox w/ support buddy
Support Onboarding:
Main mailbox w/ support buddy
Meetings:
  • 10a ET - Welcome to Help Scout! w/ Rachel
Meetings:
  • 10a ET - Remote Team Connectedness w/ Leah
  • 3:30p ET - HS Company History Presentation w/ Nick
Meetings:

Meetings:

Meetings:






Welcome Dinner 





Asks from People Ops:
  •  what’s missing from the schedule?
  • Do you have links to other documentation that you would like new hire to read? 
  •  

I (coach) need help with:
  •  scheduling 1:1s
  •  scheduling fikas with other teams
  •