Foundational reading on research and design processes, activities and deliverables:
Check your workplace subscriptions, some titles may be already available! For example, Understanding Your Users can be obtained through Sciencedirect/Elsevier access.
Understanding Your Users: A Practical Guide to User Research Methods by Kathy Baxter et al.(2015).Personally, I think this is one of the best books on why and how to plan, organise, run and analyse research.
Interviewing users: How to Uncover Compelling Insights by Steve Portugal(2008)
Validating Product Ideas: Thorough Lean User Research by Tomer Sharon(2016)
Designing Connected Content: Plan and Model Digital Products for Today and Tomorrow by Carrie Hane & Mike Atherton(2017)
A Practical Guide to Information Architecture by Donna Spencer(2010)
Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers(2010)
Communicating Design by Dan M Brown(2008)
+ Just Enough Research(second edition, fall 2019)
Outside design:
Getting more by Stuart Diamond(2010) — a book on negotiations by INSEAD professor
2. Articles on user research & methods
Userzoom academy: you’ll need to register first and they are showing examples of their tool, but the explanations are good:
1. Books:
2. Articles on user research & methods
3. Videos
4. Detailed reading on personas