You’ve no doubt heard the well-worn advice that“if you do what you love, you’ll never work a day in your life.” It’s a nice idea but a total myth.
With the World Health Organization including"burnout" in its International Disease Classifications(IDC11) as of 2019, leaders need to know their responsibility, liability, and risk. Additionally, we need to analyze how burnout shows up in our employees and the overlooked areas where burnout takes root - so HR can be on the lookout for those clues.
Her Harvard Business Review article on the subject has become one of their most popular; it's a challenge affecting many organizations and individuals.
Through Jennifer's unique style of distilling complex research and data into approachable, fun, and engaging learning, this talk will highlight the causes, provide ways to detect, and share strategies and tactics to prevent the negative emotional and physical impact of burnout.
Healthcare | Wellbeing in a High-Stress Patient Care Environment
Purpose-driven roles are highly susceptible to burnout. Patient-care roles such as nurses are facing new realities around PTSD as it relates to them. From being a witness to traumatic health needs to being on the frontlines when outbreaks such as COVID-19 hits, and from patient deaths to interacting with grieving families, the triggers for PTSD are very real. Since most of the issues stem from external sources, we have to find new ways to improve their experience at work. They may not see any real change in their workplace and that can be challenging and reduces hope.
As the co-founder of Plasticity Labs, Jennifer helps organizations better manage their team's well-being and happiness. She's worked closely with frontline staff in healthcare to deal with the effects of burnout. Jennifer brings the lastest data to provide insights on what's stressing out nurses and the best ways to meet this unique set of needs. She helps teams control the“controllables” more effectively since most of the issues they are facing are often out of their control. Jennifers 'HERO resources' will help train teams via simple and actionable tools that can be quickly implemented. Audiences leave equipped to develop their self-efficacy and hope - the most important traits to combat burnout
Key Takeaways:
• How to motivate people on an individual basis.
• A framework for developing and implement a better well-being strategy.
• How to measure a happiness strategy - using data for good and for the budget.
Leadership | The Future of Work in the Imagination Age
The rate of change in today’s business world has made it harder than ever to lay out strategic plans that meet the needs of the future workforce. Many organizations have been slow-to-adapt to the changes of today. We’ve seen this result in obsolete employee skillsets, a lack of ability to innovate, a generational disconnect within employees, not being able to compete for talent and more. How can organizations future-proof themselves for the next waves of change set to alter the workforce?
In this presentation, Jennifer Moss shows audiences how this can be achieved by equipping the leaders of today with the insights needed to thrive in the information age. This is the era where creativity and imagination are the two primary creators of economic value, and yet the developmental frameworks aren’t meeting the needs of this environment. Jennifer’s insights will help transform your leaders by developing the skills needed to avoid obsolesce.
Key Takeaways:
• How can leaders and organizations better prepare for this massive shift in the workforce.
• Techniques to promote learning at the employee level that enhances soft skills and creative thinking.
• A roadmap to meet the needs of workforce in 2030.
Leadership | The Emotionally Intelligent Leader
We used to think IQ was the best determinant of a person’s likelihood for success. Now, we have scientific evidence that proves otherwise. As we understand more about emotional intelligence and how it plays into the cultural makeup of some of the most innovative companies, it’s impossible to ignore its relevance. When your team builds up their psychological fitness, it can give them the edge to outpace competitors through increased innovation, improved engagement, and higher productivity. This talk will explore how to unlock happiness in the workplace to rally organizational metrics while sustaining, or even reigniting, our passion for work. Jennifer will share how companies like Lululemon and TD Ameritrade have executed on her team’s research while outlining practical solutions to develop a clear strategy to implement a happiness plan at their organization.
Productivity | The Neuroscience of Happiness and Its Impact on Workplace Performance
Simple actions equal complex benefits. This is the focus of award-winning author and international speaker, Jennifer Moss’ provocative and engaging new talk. Jennifer will explain the science of workplace flourishing and personal happiness from her unique vantage point as a committee member of the UN Global Happiness Council and author of Unlocking Happiness at Work.
Jennifer’s access to novel data and research related to well-being makes her an expert in behavioral sciences. She writes for Harvard Business Review, Forbes, and SHRM on topics related to burnout, loneliness, and stress. She’s appeared on CBC, CNN, BBC, and other major media outlets discussing workplace issues and how to solve them. With decades of science now claiming well-being, or lack thereof, lies at the root of organizational and individual health, happiness, and workplace performance, it’s critical to find strategies and tactics to increase happiness while decreasing stress and burnout in the workplace.
Combining humour and interactive storytelling with scientific research and tactical applications, Jennifer will leave attendees with a simple-to-implement happiness plan and a personal motivation to get started. Leveraging simple and approachable interventions, this strategy sets up leaders to enhance employee relationships, decrease workplace stress, improve communication internally and with external stakeholders, and most importantly, alleviate the challenges of change.
Key Takeaways
The neuroscience of happiness and stress; how it impacts human performance.
The contagion effect of happiness and loneliness – how we can increase the spread of the former and decrease the latter.
How to build hope, efficacy, resilience, optimism, gratitude, empathy and mindfulness for professional and personal use
Keynote Presentations:
Leadership & HR | Managing Employee Burnout
Healthcare | Wellbeing in a High-Stress Patient Care Environment
Leadership | The Future of Work in the Imagination Age
Leadership | The Emotionally Intelligent Leader
Productivity | The Neuroscience of Happiness and Its Impact on Workplace Performance