​​JAWS Session Room Moderation
​​The following are items that will help you best support the JAWS event as a staff, support staff or room moderator:
  • ​​Schedule (includes session RUN OF SHOW notes)
  • ​​PheedLoop Virtual Event - logged in as an attendee in Chrome - specifically to know how your session is appearing to attendees and for being able to monitor chat
  • ​​PheedLoop Main/Admin site for JAWS - for troubleshooting attendees or sessions; mostly this would be Kate but support may be needed by others
  • ​​Slack - camp2021_logistics channel
  • ​​Phone with group text between Aaron, Kara, Tanya, Barbara, Eloiza, Kate
  • ​​Zoom Logins
  • ​​zoom1: support@jaws.org
  • ​​zoom2: director@jaws.org
  • ​​zoom3: president@jaws.org
  • ​​all pw: HelloJourno20
  • ​​Alternative Zoom Accounts in use…
  • ​​jennkho@gmail.com // rd6BRK7CDs63
  • ​​mredesignc@gmail.com // Mamcita645
  • ​​nmffundadvisor@gmail.com // NewDay2021!
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​​
​​TIME
​​DETAILS
​​-10 minutes
​​
​​
​​Applies mostly to live video sessions.
  • ​​Live sessions will be initially set to NOT Enable Live in PheedLoop.
  • ​​When attendees arrive, the pre-roll video will play and loop automatically
  • ​​Live presenter(s) and moderators should sign into Zoom prior to the start of their session; it will start in practice mode.
  • ​​When you first get into the Zoom session, do these things immediately:
  • ​​MUST DISABLE “ALLOW RAISE HAND” WHEN YOU GET INTO A SESSION IN ZOOM
  • ​​You have to click on the participants panel, more, then UNCHECK raise hand
  • ​​Also in the participants panel, scroll down to:
  • ​​Allow panelists to (enable them all):
  • ​​Unmute themselves
  • ​​Rename
  • ​​Start video
  • ​​MUST ADJUST CHAT IN ZOOM TO ALLOW ATTENDEES TO CHAT WITH NO ONE
  • ​​Attendees can chat with: No One
  • ​​View:
  • ​​My view: Gallery
  • ​​Attendee view: Gallery
  • ​​Introduce yourself to the presenter(s) and let them know who you are and your role: “My name is ____________________ and I’m serving as the session moderator for your presentation. I’ll make sure you are ready to go live in time and I’ll also keep watch on the PheedLoop chat where the attendees will be engaging. If I see anything there that needs to get brought over to you here in Zoom, I will copy and paste into the chat here for you.”
  • ​​Assist the presenter in troubleshooting any questions/concerns they have upon logging in. If you are unable to help them at any time, reach out to Kate or Aaron, or use the embedded chat feature in the bottom left corner of PheedLoop for immediate support.
  • ​​AARON: 517-402-2019
  • ​​KATE: 517-896-8545
  • ​​(For LIVE sessions only) Determine if the presenter(s) want you to “go live” with your video to voice things from the commentary in PheedLoop (in lieu of copying/pasting into Zoom; depends on if they want to pay attention to the chat in Zoom or not).
  • ​​Check with the presenter to see if they have segments where they will want to more actively engage with the audience… if so, do you need to post questions, links or text in the chat for them? Will you be pulling information back to zoom? Voicing responses?
  • ​​You will want to see both Zoom and PheedLoop during the session so you can ensure the live feed continues and so you can manage the chat. This may require either multiple applications open and/or even two displays. Ideally, ONE device where you can see PheedLoop AND access Zoom chat will be ideal to copy/paste things from PheedLoop to Zoom.
​​-5 minutes
​​
​​
​​Applies mostly to live video sessions.
​​(Primary for LIVE Video) Once the presenter is ready, start the webinar by moving it out of practice mode; if it’s not in practice mode, then you don’t even have to do this! Please be sure Zoom indicates that it is RECORDING. If not, begin recording to the cloud.
​​
​​(Primary for LIVE Video) Depending on your role as a moderator, your camera may remain OFF unless you are moderating discussion and part of the presentation or in the event that information needs to be relayed to the presenter in a timely manner. 
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​​Remind the presenter of the start time (should be 5 minutes from now) and the listed end time on the schedule. Let them know you will also give them a 10-minute, 5-minute and 2-minute warning in the Zoom chat as the session comes to an end.
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​​While it is LIVE in Zoom, it is NOT LIVE IN PHEEDLOOP. Attendees are still watching the pre-roll.
​​-3 minutes
​​As attendees enter, welcome them to the session in the chat box…