​​Iron Clad Process Deck
​​Designed By Samantha Maida
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​​The Overview (Prompt, Problem, Solution)

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​​Get Oriented (Research and Interviews)

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​​Content Analysis

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​​Cognitive Walkthrough

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​​Fly on the Wall

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​​Interviews and Qualitative Statements

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​​Framing the User

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​​Behavioral Archetypes

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​​User Flow

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​​Journey Map

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​​Ideation Is Key 

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​​Competitive Analysis

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