The Feedback feature offers collaborative commenting and visual markups on assets as part of the review & approvals and production tracking workflows.
Opening the Feedback tool
To start using the Feedback, select a single asset and use either of the three options:
Select the"Feedback" command in the asset's contextual menu;
Or click on the Feedback button in the PRODUCTIVITY section in the asset details panel;
Or press the Shift and F keyboard keys.
Opening the Feedback tool.
Adding comments
To add a new comment, go to the"NEW COMMENT" section of the Feedback panel, type in your comment in the text block and:
Click the ADD button or,
Press the Control and Enter keyboard keys.
Adding a new comment.
Editing comments
Once added, comments cannot be deleted but only edited within 15 minutes. To edit a comment, select it, make any adjustments to its content and:
Click the SAVE button or,
Press the Control and Enter keyboard keys.
Editing comments.
If you don't save the changes after editing a comment and close the Feedback tool, when you open the asset again in Feedback within the 15 minutes editing time frame, your changes will still be available to save:
Closing the Feedback tool with pending changes on comments.
Adding replies
A team member can leave multiple replies to a comment, including the comments added by the same user. To add a reply, choose a comment, type in your reply and:
Click the Reply button or,
Press the Control and Enter keyboard keys.
Replying to a comment.
Editing replies
Once added, replies cannot be deleted but only edited within 15 minutes. To edit a reply, select it, make any adjustments to its content and:
Click the SAVE button or,
Press the Control and Enter keyboard keys.
Editing replies.
If you don't save the changes after editing a reply and close the Feedback tool, when you open the asset again in Feedback within the 15 minutes editing time frame, your changes will still be available to save:
Closing the Feedback tool with pending changes on replies.
When a comment is not selected and there are multiple replies, you only see the last added reply. To see all replies:
Click the"Show all replies" button. This doesn't select the comment; longer replies only have snippets of their content that you can scroll down to see the full content.
Click the comment to select it. The interface shows the entire content of all replies.
Showing multiple replies.
Feedback contexts
In Feedback, apart from the asset itself, you can add additional contexts on which you can leave separate comments. For example, you can add an image as a reference or illustrate feedback remarks.
To add additional context to an asset using another image asset:
Click on the vertical strip on the left of the Feedback panel to open the Contexts interface.
Click the"+" button next to the MORE CONTEXT title and choose the"Add from another asset" option.
Browse a single image file and click the Open button.
Opening the Feedback tool
Adding comments
Editing comments
Adding replies
Editing replies
Feedback contexts