FAQ
updated 11/8/17
Q: Do you accommodate dietary restrictions and allergies?
A: Due to the intimate size of our kitchen, we are unfortunately unable to accommodate dietary restrictions at this time. For severe allergies, please contact vesselonlinden@gmail.com at least 48 hours prior to your reservation and we will do our best to accommodate. In the case of certain allergies, some courses may have to be omitted. Though we have the utmost respect for our food and our diners, there is always a slight risk of cross contamination. If you have any questions, please email us prior to purchasing your reservation.
Q: I’ve read there are seats at the counter and at tables. What is the difference?
A: The seating is divided between gallery table and counter service. Guests sit in taller chairs at the kitchen counter with a view of the kitchen directly in front while guests sitting at tables enjoy the comfort of a gallery setting with full view of the entire space.
Q: What does my ticket include?
A: Your ticket includes food and all necessary fees to provide the most hospitable and complete experience.
Q: What are beverage pairings? When do I order them?
A: The Vessel offers options for two separate beverage pairings, a seasonal beverage and a reserve wine pairing. We would suggest that the guests enjoy the beverage pairing as it is crafted with the same care as the menu – though it is not necessary or required, we feel that it enhances the overall experience of the meal. We also offer a small list of bottles. You may choose to purchase beverages through Resy ahead of time or decide on the evening you dine.
Our mixed beverage pairing uses a wide array of beverages from around the world, including sake, beer, teas, and wines from the old and new worlds. Our reserve wine pairing showcases the most dynamic and soulful expressions of the places and people crafting wine around the globe. Wines rooted in history and tradition share a place with new favorites in our reserve pairing.
Q: May My dining companion and I enjoy one of the beverage pairings to be shared between us?
A: Much like the dinner menu, the beverage pairings at the Vessel are meant to form an experience for each of our guests. While diners are free to share amongst one another, we do not offer a split pairing. We do offer a selection of sparkling and white wines available by the bottle for those who would like to enjoy a shared wine experience.
Q: Do you offer other beverages other than wine pairings?
A: We will have a small revolving selection of non-alcoholic beverages available in addition to tap water.
Q: HOW FAR IN ADVANCE MAY I BOOK TICKETS?
A: Tickets are available forever days in advance of reservation date on Opentable.
Q: I’m hoping to purchase tickets for a party larger than one. What’s the best way to do this?
A: The largest party available for purchase via our website is two guests. For parties larger than two guests, please email vesselonlinden@gmailcom and we will do our best to accommodate based on availability. If you purchase multiple sets of tickets for the same night hoping to be sat together, please email us with your request. We will do our best to seat your parties near one another but cannot guarantee it.
Q: Do you take walk-ins?
A: No, we do not accept walk-ins.
Q: How long will my meal take?
A: The general dining experience is approximately one and a half hours to two hours. For two guests, we expect the meal to last two and a half hours.
Q: What is the dress code at the Vessel?
A: The suggested attire for the Vessel is business casual. We do not allow beach attire.
Q: The entrance door is locked. How do I get into Vessel?
A: Prior to your reservation, our hospitality team will reach out and provide instructions to ensure a proper and smooth entry to our dining room.
Q: Something came up and I can’t make dinner the night I purchased. May I have a refund or change to another night?
A: No. Similar to a show or sporting event, all sales are final. You will be blacklisted.
Q: Can I give my ticket away or sell it?
A: Yes. Your ticket is completely transferable to another guest for the same date and time of your purchase. Anyone choosing to purchase tickets from a third party should email vesselonlinden@gmail.com to confirm the legitimacy of the ticket. Any tickets purchased on the secondary market are at your own risk. Please make sure to have the seller email us to confirm the transfer.
Q: How do I transfer my ticket to another person?
vesselonlinden@gmail.com with the new guest's information in the email. This will ensure the smoothest transition on the night of dining.
Q: What should I do if I’m running late?