K Line Information Gathering for Grand Opening 
Meeting Notes from (3/18/22)

Project Website metro.net/crenshaw


Latest CLAX Community Meeting Recording 

K Line Community Experts Questionnaire Responses

Growth + Retention CLAX (K Line) Opening Presentation 

Action Items / Notes

>survey to develop value proposition (John Gordon/Robert Heavrin) 
>update factsheet w/ K Line
>update map that shows which stations are opening and when 
>Community Meeting Date coming up (March 31)
>prepping for March 30 BSC/BIF/ESP Closing Ceremony Event 
>Community Meeting Date coming up (March 31)
>prepping for March 30 BSC/BIF/ESP Closing Ceremony Event 

Details for “Journey to Dedication” request from PR

Tentative Timeline

March 30 2022 // CLAX BIF/BSC/ESP Closing Ceremony + 1st stage of substantial completion 
June 2022 // Opening  Date Announcement/ride along
Opening Day // Before Taste of Soul (October 15) September? October? 

Messaging Notes

>emphasis on community 
>cultural representation/authenticity 
>have community speak for themselves via representation
>need to figure out value prop. via brand tracker/survey/focus groups 
>not opening all of our stations (AMC not opening until 2024) 
>issues with safety/cleanliness/other rider concerns 
>concerns of gentrification/displacement (see articles in CR section below 
(thought from Zipporah's pres) - much more than patting ourselves on our backs - lifting up voices, amplifying culture of local community 

Ana’s Presentation

General Ridership Messaging Creative Brief (Focus Group Recap)

Community Relations/Sentiment Background